Your clients reach out everywhere. Answer in one place.
Text, chat, and phone calls land in a single console — and every thread stays tied to the ticket it belongs to.
In daily production use at FalkensTech.
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Breaching SLA1
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Reply to Marcus…
Ticket
Reception printer producing blank pages
Identity
ClientLarkin & Cobb
ContactMarcus Feld
DeviceCONFERENCE
Time on this thread
Also on this ticket
One thread, every channel
SMS, web chat, and phone calls arrive in the same conversation. No tab-switching, no hunting for what the client said last week.
Tied to your PSA
Open a ticket from the thread or link one that already exists. The PSA stays the system of record — Tossker just stops the conversation from living somewhere else.
Built for a team
Claim a conversation so two techs don't answer at once. Hand it off with the full thread intact. See who's actually at their desk before you do.