For MSPs & MSSPs
Every ticket starts as a conversation
Tossker pulls calls, SMS and web chat into one thread and posts the time straight to your PSA — so your technicians work tickets, not tabs.
The unified desk
Built for how MSP techs already work
Four channels, one thread — and it lands in the system you already run the business on.
Tied to your PSA
Every thread maps to a ConnectWise, Halo or Autotask ticket — or opens a new one.
Shared numbers & ring groups
Ring groups, voicemail and recordings land in the thread, not a personal phone.
OTP caller verification
Confirm the caller is who they say before you touch the endpoint.
Time capture
The billable hour stops leaking
Tossker times the conversation while it happens and posts a clean entry to the ticket the moment it resolves.
Time entries post to the ticket the moment the thread resolves.
AI hints draft the next reply and summarise the thread for the ticket.
Routing rules send each channel to the right board and technician.
45m
1h 10m
25m
Connect Tossker to your stack in minutes
Bring your numbers, your boards and your team. We will carry the rest.